Established in 1875 - Mitchell Glass is the most experienced conservatory, orangery, double glazing window & door company in Scotland.
0800 220 415
Every day we receive letters of satisfaction from our customers throughout the Scottish Borders, Edinburgh and the Lothians. In fact home owners who choose Mitchell Glass are often so pleased with their new conservatory, sunroom, orangery or double glazing windows & doors - and the unbeatable value for money we offer, that they do not hesitate to recommend us to family and friends.
We believe this is a wonderful confirmation that our way of working is what you, the customer wants everytime.
Have a browse at a small selection of the letters we have received over the years.
Nothing seemed too much for your staff, there was no hassle with the job and the engineers took care with the internal décor and things were left as though nothing had happened. Having done all our windows and doors in the past, we are so pleased we insisted that your company dealt with this job as there is no doubt in our minds that the product and the work carried out is of the highest quality. Once again thank all staff for their professionalism and understanding in dealing with this job. Mrs Evans, Nr Kelso, The Scottish Borders
I just wanted to say a huge thank you, to all the staff at Mitchell’s and all the Contractors who were involved with our Conservatory. Everyone was so helpful and kind. The Conservatory is now all finished and furnished and looks marvellous!! I intend to sit and admire my beautiful new room for many an hour! We have already had quite a few folks round and they have all commented on the standard of the finish and how well it fits with the existing house and garden. Thank you all once again! Mr & Mrs Whittle, Kelso
Couldn't have asked for more - windows and doors are perfect and it feels like a new home. The two fitters that were here to the end especially were a pleasure to have round - would ask for them again for any future work. Mr Corry – Gorebridge, Edinburgh
Very friendly and considerate work team. Very pleased with the finished job.Very helpful and pleasant initial meeting with Ian Hyslop to discuss what could be down and no pressure to completely replace the existing structure which was appreciated. Mrs Cardwell, Romano Bridge, Scotland
I would like to say thank you for my new window, put in very efficiently and neatly - please thank the young man who did the good job. Mr Murray, Coldingham, Nr Berwick
Delightful people to have in the house and work of a very high standard and all left neat and tidy. Thank you. Commander H Faulkner, Edinburgh
Tom, Paul and Scott are to be commended for their efficiency in going about their work, their politeness as well as continuity during the installation. Scott should prove to be an asset once his apprenticeship is complete. You also have first class builders. They are to be commended. Mr & Mrs Haldane, Kelso
Your firm have just completed Secondary Glazing throughout our home, and I have to tell you that the workmanship and the finished job is excellent – my wife and I are absolutely delighted with the end result. Your fitters Lee Allan and Keith Laurie do not only work well and do a super job as a team, but are also excellent ambassadors for your firm. We would not hesitate in recommending your firm. Mr & Mrs Fielding, Galashiels
I particularly appreciated the helpfulness of staff, combined with an absence of pressure. Pressure in the form of unwanted phone calls would of put me off, so I liked the fact that I was given excellent advice and information without feeling ‘pushed’ into a decision. I also liked the fact that there were no gimmicks – money off if you decide by Friday for example. So thank you for that. The fitters where also very helpful, efficient and a pleasure to have in the house. Mrs Adamson, Oxton
Lee Allan handled this job and staff in an excellent manner and to our complete satisfaction. I would recommend him and request him as foreman on future work. Mr & Mrs Smith, Scottish Borders
To all at Mitchell Glass, Ian Hyslop, Steve Scott, Toby + Gregor - A brilliant job with our Double glazed PVCu windows and doors, well done. We are delighted with the result and thank everyone who was involved. We look forward to phase 2, Many thanks. Mr & Mrs Wilson, Clovenfords
We are both extremely delighted with the finished result of our Attic Conversion and thanks must be passed on to Tom and his team for their standard of workmanship. Excellent! Mr & Mrs Mackie, Greenlaw
It was pleasing to see the work well co-ordinated and completed without any downtime. The workmen were very efficient, polite, worked well with each other and appeared happy in their work. We are pleased with the finished product – so far! Mr Campbell, Melrose
We have found the service that Mitchells offered is excellent – from the initial consultation, advice through the installation, which was performed on time with minimum disruption. The Final result, which is in keeping with, and has enhanced our property. Mr & Mrs Pullen, Nr Melrose
Job was done with a minimum of mess: post installation we received good help in matching stains and paints when decorating. We've had a lot of very positive unsolicited compliments regarding the look of the building/windows from passer-by's. Mr Mullen, Galashiels
Just a quick e-mail to pass on our thanks for a good job on the windows, you can let the chaps know that we are very pleased with the job they have done. Mr Stewart, Edinburgh
The conservatory gives me great pleasure and is quickly admired by my visitors. Please give my best wishes to David and Stephen (Installers). Mr Smith, Edinburgh
We are very pleased with the standard of work and look forward to replacing the windows at the front and getting a new back door through time. Mr & Mrs Munro, Galashiels
Just wanted to say we were delighted with your work force. Lee and Ross were very helpful, and everything as far as we were concerned was quite hassle free Mr & Mrs Bishop, Edinburgh
We have had excellent service from Steve who gave us personal attention, Graeme who showed great patience in answering our many questions and Tom who fitted the windows very efficiently and was considerate in our home. Mr & Mrs Williamson, Stow
This job was to a cottage that I rent out. I was not in when the windows were fitted but I have telephoned the tenants and they are delighted with the windows and the guys that came to fit them. Thanks for a great job! Mrs Pringle, Lauder
I confirm that we have been very satisfied with the service provided by your colleagues, from the first point of contact to the completion of the work today. I would not hesitate to recommend the company to friends. Mr & Mrs Simpson, Galashiels
Over the years we have had numerous trades and workmen in, but we have never had any as clean and tidy as your staff, they are great ambassadors for your company. Mr & Mrs Hamilton, Stow
Excellent service and workmanship. Tradesmen were very tidy and diligent. From conception to the completion of my conservatory, R Mitchell Glass Ltd have taken care of everything. Mrs M A Adamson, Galashiels
Pulled out all the stops to prioritise the installation. The quality of the workmanship has without a doubt exceeded my expectations, from the fitting of the window, the internal window surround and the external sealing. These guys are not just fitters, they are craftsmen. All we can say is that the service was more than excellent and we would have no hesitation in putting Mitchells at the top of our recommendation list. Mr Spence, Peebles
Your installers were lovely and were a pleasure to have in the house over the past week. Many thanks for their unfailing kindness, courtesy, good humour and excellent service. Mrs McAree, Peebles
I was very impressed with all the staff I dealt with – very professional, friendly and understanding of my needs. A lot of thought and work had gone into the construction. Mrs Clayton, Melrose
Thank you for all the hard work and skill you’ve shown over the past week. I really appreciate your professionalism and my windows look fantastic. Given that it was such a major project and huge financial investment, the ten year guarantee was a large influencing factor. The windows look absolutely amazing and as though they have always been here – which is the highest compliment I can pay. Mr Holding, Berwickshire
I thought that the installation teams were good ambassadors for your company and courteous and helpful at all times. The installation went very well and I would be grateful if you could pass on these compliments. Mr & Mrs Wilks, Melrose