Our comprehensive guarantee will protect your products long after they’ve been installed, so there’s no need to worry if anything does go wrong.
SETTING THE STANDARD
Once your home improvement project is completed and signed off, we’ll issue and date your guarantee certificate.
All our products are designed and manufactured to last. Our extensive guarantee will cover you for 10 years and is reinforced by our long history, values and commitment to quality.
There are a few restrictions to your cover – refer to your specific documents for this information. Please be aware that you’ll invalidate your warranty if a third party either repairs or modifies the products in any way.
As these products are exclusive to us, we cannot be liable for work conducted on them by anybody other than a Mitchell Glass-approved representative.
For full details of our guarantee, including a full list of exclusions and/or exceptions, please contact the Mitchell Glass team and we’ll be happy to help.
For all your home improvement needs, let Mitchell Glass take care of it with our Armchair Service.
Established in 1875
Mitchell Glass have an unrivalled history in serving the home improvement needs of our customers. We use all the experience gained in over 140 years of business to deliver the product of your dreams. We will spend time with you when making those important decisions.
Our Promise To You
Giving our customers complete confidence in the price that they pay is very important to us. Find the same quality product and service commitment for less (within our service area) before you place an order with us and we will price match it.
Mitchell Glass is proud to be a member of FENSA (Registered No. 22655) - the leading body providing homeowner protection in the double glazing industry for windows and doors.
Our range of services includes development of bespoke design ideas, building plans, planning permission and building regulation applications, for your home improvement project.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team either via phone on 0800 220 415 or by filling in the below form.
R Mitchell (Glass) Limited at Currie Road Galashiels TD1 2BP (Company Registered No. SC061286, VAT No. 272 252 081). Financial Services Registered No. 808089 is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority (Register No. 704348).
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