FREQUENTLY ASKED QUESTIONS

It’s understandable that you may have some questions about our roofs. Have a look below and you might just find the answer you’re looking for.
Am I better getting a tiled roof or a glass roof?

The decision will come down to a number of things, including how you want to use the room, the direction it faces, and how much money you have to spend. Most customers want an extension filled with natural light, where they can enjoy a great garden view, and the addition of solar control glazing will give you that.

To get that all year-round feel in your extension, we would recommend a solid tiled roof, particularly as it can encompass full length glass panels or Velux windows. This kind of design gives you a hybrid between a solid and glass roof.
It may be worth having a conversation with one of our advisors before you make your decision.

Replacement Tiled Roof Conservatory
Should I replace my frames too?

It would seem to make sense to have your old conservatory frames replaced at the same time as having a replacement roof installed. At least then you know that your rejuvenated conservatory will offer the exact level of warmth and comfort that you need.

You don’t want to be left with a conservatory that has a new roof, but still gets draughty due to the frames doing a poor job of keeping out the weather. One of our advisors will be able to give you a fantastic deal for a roof and framework upgrade, all in one.

Replacement Tiled Roof Conservatory

MORE COMMON QUESTIONS

You’re always welcome to direct any questions you have at one of our knowledgeable advisors. Some of the most common questions they receive are below.

What is a replacement tiled roof made of?

Firstly, we should say that our replacement solid roof systems are normally prefabricated, so that when we bring the product to your home, it can be fitted quickly, efficiently and with the minimum of disruption caused. The roof will be specially tailored for your conservatory.

It is made up of a pre-engineered lightweight frame, insulating panels, insulated fire-grade plasterboard, exterior grade plywood and an impenetrable membrane. The tiles can be finished in a colour of your choosing, or you may prefer solid panels if you want to make your extension blend in with your home.

What is a Clad over roof?

Weight: The main issue with a clad over solution is that they can be too heavy for some existing frames due to them using heavy timber, insulation materials and tiles. Any new roof needs to be lightweight and the lightest of them weighs around 31KG/M ².

Tip: Always ask your installer for the unit weight of the new roof per Sq.M

Fire Safety: A ‘clad-over’ system also fails to satisfy existing safety regulations as it isn’t effectively fire tested as a complete roof structure, something that’s essential to meet building regulations. The original structure can vary between jobs, which means that only individual components may have been tested. Solid roofs must be classified as AC, AB or AA in accordance with BS476-3.

Tip: Before the project begins, ask to see the fire safety certificate for the entire roof system.

Building Regulations: You will find it difficult getting Building Regulations Approval for a clad over system as it has a low thermal value and structural integrity. Please, don’t mistake planning permission for Building Regulations Approval – they’re not the same thing. Building Control must be notified when proposed changes will be made to a structure as the new roof has to be structurally sound.

Tip: Building Control must be informed before any conversion begins. Obtain a Building Regulations ‘Final’ Certificate and keep it in a safe place.

Will my extension still get too hot in summer and too cool in winter?

The good news is it won’t! Every replacement roof that we sell is designed with year-round comfort in mind. Thankfully, the old polycarbonate roofs that would make conservatories get sweltering hot in summer have been phased out. With solar control glazing in the roof, temperature regulation isn’t something you will need to be concerned about. A tiled roof is a great choice when you want an extension for all seasons.

Can you tell me what an ‘A’ rated window means?

An ‘A’ rated window is the most energy efficient window you can get in this country, something that’s defined by the BFRC Rating Scheme. All windows are energy rated like this to make it easy for customers to identify the standard of thermal efficiency they offer, and they’re also fully compliant with Building Regulations.

Very much like ‘white goods’ e.g. fridges, freezers, washing machines, Window Energy Ratings are clearly labelled on contemporary window designs, ranked from A-E.

It helps you know exactly what you’re getting when you buy new windows.

How much will it cost to replace my existing roof?

For a small conservatory roof, it can roughly cost around £5,000, and for a larger one, you’re looking at about £12,000. You can always spread the cost of paying for a new roof in monthly instalments, if that works best. Use our finance calculator to work out a suitable finance package.

How long does it take to replace an existing conservatory roof?

It’s a very quick process. Usually, it will only take a matter of a few days to fit the product, so your home life won’t be too disrupted.

Am I going to need planning permission to replace my roof?

Although you won’t need planning permission when changing a roof on an existing structure, it’s mandatory to get Building Regulations Approval. Without this, you could have a problem selling your home in the future.

Will I need Building Regulations Approval?

When you manage to obtain Building Regulations Approval from your local authority, it provides evidence that the roofing system has been endorsed by a government approved building control inspector and is both structurally safe and thermally efficient. Being in possession of Building Regulations Approval will also work in your favour when selling your property as it shows that the roof complies with all the relevant rules.

Do you offer finance to help me pay for my replacement roof?

Yes. To make life easy for you, Mitchell Glass can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local Mitchell Glass Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with Mitchell Glass. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

MITCHELL GLASS PROMISES

For all your home improvement needs, let Mitchell Glass take care of it with our Armchair Service.

Established in 1875

Mitchell Glass have an unrivalled history in serving the home improvement needs of our customers. We use all the experience gained in over 140 years of business to deliver the product of your dreams. We will spend time with you when making those important decisions.

Our Promise To You

Giving our customers complete confidence in the price that they pay is very important to us. Find the same quality product and service commitment for less (within our service area) before you place an order with us and we will price match it.

FENSA REGISTERED

Mitchell Glass is proud to be a member of FENSA (Registered No. 22655) - the leading body providing homeowner protection in the double glazing industry for windows and doors.

BESPOKE SERVICES

Our range of services includes development of bespoke design ideas, building plans, planning permission and building regulation applications, for your home improvement project.

OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Spread the cost of your home improvements over 60, 120 or 180 months*
  • BUY NOW PAY LATER Buy now and pay nothing for 9 months...
£
Spread the cost over 5, 10 or 15 years...
60 monthly payments
Deposit
£
Representative APR
7.9%
120 monthly payments
Deposit
£
Representative APR
7.9%
180 monthly payments
Deposit
£
Representative APR
7.9%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 180 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *180 months finance only available for orders over £7,500.

Representative Example

Cash Price
£6,500.00
No Deposit
£0.00
Total Amount of Credit
£6,500.00
Duration of Agreement
120 Months
Rate of Interest
4.3% p.a. fixed
Representative APR
7.9% APR
120 Monthly Payments
£77.61
Total Amount Payable
£9,313.20
£
Deposit
£
Pay within 9 months + £29 exit fee
£
Want to pay in monthly instalments AFTER 9 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
11.9%
This option allows you to order now with no deposit and pay nothing for 9 months. As long as you pay the outstanding balance in full before 9 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 9 months, this is not convenient, you can pay in 120 monthly instalments at 11.9% APR Representative. *Deferred for 9 months from the date of completion - £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 9 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£6,500.00
No Deposit
£0.00
Total Amount of Credit
£6,500.00
Duration of Agreement
129 Months*
Rate of Interest
7.5% p.a. fixed
Representative APR
11.9% APR
120 Monthly Payments
£100.45
Total Amount Payable
£12,054.00
Settlement Fee
£29.00

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