We (R. Mitchell (Glass) Limited) are committed to protecting your privacy during your visits to Mitchell Glass websites and recognise our responsibility to keep the information you provide to us confidential at all times.
We protect your personal information on the Internet to an equivalent high standard to that you experience through any other channels through which we may interact with you, such as our showrooms, showsites, home visits or on the telephone.
A 'cookie' is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm your system.
The cookies used on Mitchell Glass websites do not include any information that others could read and understand about you, such as your name or contact details.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
This practice is strictly adhered to. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser (Microsoft Internet Explorer or Netscape Navigator) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies - those files are stored as part of your Internet browser.
When you apply for a product or service on the Mitchell Glass website, you will be asked for personal information that is needed to process your application.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
For your protection we will also:
We do not have any control over the websites of any other company outside Mitchell Glass. If you click on a link on our site that takes you to another website we cannot be held responsible for your privacy when you are on that website.
Under the General Data Protection Regulation (GDPR) 2018 ‘Right for Information’ – you are entitled at any time to:
Please visit https://ico.org.uk/for-the-public/ for more information regarding your personal data protection rights.
Your right to lodge a complaint
The Data Protection lead for Mitchell Glass is Susan Roden. Please contact Susan Roden in writing (using the address below) with any enquiries relating to the collection, storage, transfer or deletion of your personal data collected via this website.
R Mitchell (Glass) Limited
Currie Road, Galashiels
Scotland TD1 2BP
These 'Exclusion of Liability' provisions should be read carefully as they exclude or limit our legal liability in connection with your use of this website. Nothing in these terms and conditions and in particular within the 'Exclusion of Liability' clauses shall attempt to exclude liability that is not permissible to exclude under applicable law, including without limitation, for fraudulent misrepresentation.
While we have taken all reasonable steps to ensure the accuracy and completeness of the content of the website, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the content or materials, are appropriate or available for use either in the United Kingdom.
Access to and use of this website is at the user's own risk and we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties.
To provide increased value to users of this website, we may provide links to other websites or resources (that are not part of Mitchell Glass) for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and that we do not review or endorse and shall not be responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use that others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
© Mitchell Glass. All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this website without our prior written consent is prohibited.
The trademarks, logos, images, photographs and service marks ("Marks") displayed on this website are the property of Mitchell Glass or other third parties. Users are not permitted to use these Marks without the prior written consent of Mitchell Glass or such third party which may own the Mark.
The contents of this website, including these terms and conditions of use, are subject to change by us without notification. Additionally Mitchell Glass shall not be obliged to remove any outdated information from the website or to expressly mark it as being outdated.
Calls may be recorded for training and/or monitoring purposes. You have the right to request for any call not to be recorded at any time.
In order to maintain the security of its systems, protect its staff and detect fraud and other crimes, Mitchell Glass reserves the right to monitor all internet communications, including web and email traffic, into and out of its domains. Monitoring includes (without limitation) checks for viruses and other malignant code, and use or content that is unauthorised or unlawful or material that may cause offence in any way.
In the event that any provision of these terms and conditions of use of this website is held unenforceable, it will not affect the validity and enforceability of the remaining provisions.
The terms and conditions of use of this website are governed by the laws of Scotland and any dispute regarding this website shall be subject to the exclusive jurisdiction of the courts of Scotland.
Name & Registered Office:
R. MITCHELL (GLASS) LIMITED
Company No. SC061286
INFORMATION If any further information is required please contact us in writing at:
All content © 2018 R Mitchell (Glass) Ltd