Customer Testimonials

99% recommend Mitchell Glass to family & friends...

Every month Mitchell Glass receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. Have a look through a small selection of reviews we have recently received.

4.65 out of 5

Windows & Doors Galashiels
Mrs J Welson – 20th Feb 2018
4.65 out of 5

Windows & Doors Earlston
Ian Miller – 20th Feb 2018

Happy with the high quality of the products used. Sales was very good. Workmanship was also very good, the men were very considerate, friendly and thoughtful. An excellent team.. One or two little snagging items were dealt with very quickly and efficiently. I'm very happy with the improvement to the look and comfort of my house.

4.6 out of 5

Duns
MICHAELLE BURNS-GREIG – 16th Feb 2018

A most reliable and efficient local company.

4.5 out of 5

Windows & Doors Innerleithen
Linda McGee – 16th Feb 2018

We thought the installation team were wonderful. It was a pleasure to have them in the home. Friendly and efficient. This complemented quality of product - we are delighted!

4.75 out of 5

Windows & Doors Selkirk
Stephen Fox – 14th Feb 2018
5 out of 5

Windows & Doors Coldstream
Russell Tait – 14th Feb 2018
4.95 out of 5

Windows & Doors Midlem
Tom Cotter – 13th Feb 2018

First class installation

5 out of 5

Jedburgh
George -Joan Douglas – 13th Feb 2018

Literally no problems from start to finish.

4.7 out of 5

Windows & Doors Peebles
Dr David Baird – 13th Feb 2018

I have used Mitchell Glass for replacement windows in two houses over the last 30 years and have always received a very excellent service and satisfaction.

5 out of 5

Windows & Doors Melrose
Trevor Austin – 13th Feb 2018
4.65 out of 5

Windows & Doors Selkirk
Jane Pearn – 9th Feb 2018

So pleased with the whole package and the workmanship was excellent. Towards the end of the process had one or two problems getting staff to return my calls but this did not deter from the overall standard of the experience. Now over 18 months since installation and more than happy with the conservatory. Mitchell Glass were not the cheapest quote but came well recommended and well worth the extra outlay

4.85 out of 5

Conservatory / Orangery Jedburgh
Michael McFarlane – 8th Feb 2018
4.4 out of 5

Windows & Doors Gullane
Scott Wallace – 8th Feb 2018

Very happy with our door,would use Mitchell glass again,and highly recommend.

3.95 out of 5

Windows & Doors Duns
Moira Doyle – 7th Feb 2018

The manners, expertise, punctuality and workmanship was second to none and I have already recommended them to friends who are about to embark upon renovations. I used another company to fit a front door and you could see a marked difference in all of the above. We need more windows in 2018 and I plan on using the same company

4.05 out of 5

Windows & Doors Edinburgh
sarah johnston – 6th Feb 2018
4.7 out of 5

Windows & Doors Hawick
James Kerr – 13th Nov 2017
4.2 out of 5

Porch Dalkeith
Peter Gumbrell – 13th Nov 2017

Although initial fitting ok door was faulty, beads cracked and door lock was not working so door and lock replaced but OK now!

4.4 out of 5

Windows & Doors Galashiels
Robert Paterson – 19th Oct 2017
5 out of 5

Windows & Doors Galashiels
Mr and Mrs C. Pearson – 11th Oct 2017

We've used Mitchell Glass for a long time, and we keep coming back because of their excellent service, and highly competitive price. Plus the fact there is no unnecessary waffle - just plain spoken advice.

3.5 out of 5

Windows & Doors Galashiels
Debbie Bott – 30th Sep 2017

Very happy with our new front door and when we need windows replaced we will most certainly go to Mitchell's for a quote

4.25 out of 5

Windows & Doors Coldstream
Lesley Brown – 28th Sep 2017
4.9 out of 5

Solid Roof Replacement Hawick
Helen Webber – 13th Sep 2017
4.35 out of 5

Windows & Doors Selkirk
Jane Pearn – 5th Sep 2017

This was just the final windows, the others have been done over the last few years; so quick 'n' easy, no worries with any windows, everything fine, Thank you

4.95 out of 5

Windows & Doors Norham
Mr T A Harris – 4th Sep 2017

Great staff. Polite , clean and tidy . I would thoroughly recommend Mitchel Glass to anyone looking for windows or doors

3.95 out of 5

Windows & Doors Kelso
Tom Smyth – 2nd Sep 2017
4.7 out of 5

Windows & Doors Selkirk
Janet. N Bellamy – 31st Aug 2017

Have already told Mitchell how pleased I was with door + workmanship. Installers were great - as was help of office staff.

5 out of 5

Windows & Doors Jedburgh
Sheelagh Campbell – 31st Aug 2017
5 out of 5

Windows & Doors Dunbar
Niamh Laffan – 30th Aug 2017

The project was to replace a 25 year old timber conservatory with a new Conservatory/Sun room, slightly larger than the existing structure, with a solid roof. The initial meeting with the sales advisor was relaxed and very professional and we never felt under any pressure to opt for a quick decision, as compared to some other competitors we met. The design process gave us the opportunity to include our own thoughts and we were offered various options of structure/materials/finish to achieve the desired outcome and to meet our budget. We visited the showroom to view the products and this greatly helped in the decision making. We received regular copies of the project drawings with clear and helpful explanations of any changes. After the anticipated time period for local authority approval, work commenced on time and was a well organised and very tidy process. All staff involved were very polite and explained the ongoing work and advised when dust and noise could be expected. The site was left clean and tidy at the end of each working day. The completed project is everything we expected, the materials are of excellent quality and we are particularly pleased with the solid roof structure/finish which keeps our south facing building cool and comfortable during sunny days. We would have no hesitation in recommending Mitchell Glass to any prospective customers.

4.75 out of 5

Conservatory / Orangery Bonnyrigg
Jim Morgan – 25th Aug 2017

From start to finish service was impeccable. Salesman Ian Hislop very helpful. Installers were very efficient. Cleaned up every night when they finished work, no mess whatsoever. Could not have been more helpful if they tried. If I ever required glazing servicing in the future I would certainly have them back again.

4.35 out of 5

Windows & Doors Duns
Jeanette Martin – 23rd Aug 2017
3.75 out of 5

Windows & Doors Edinburgh
Chris King – 22nd Aug 2017
3.85 out of 5

Windows & Doors Gullane
Scott Wallace – 17th Aug 2017

Had a small problem with one of the doors which was fixed very quickly with no fuss

3.75 out of 5

Windows & Doors Peebles
Brian Tait – 17th Aug 2017

The process of replacing our full set of windows in our 3 story house was done professionally and smoothly. The quality of the product we now have is outstanding. I was very impressed that during installation there was no fuss and the house was left very tidy. Because our house is listed we had worries about adding the windows we wanted, but Mitchells did all the hard work in sorting out the best options open to us with both ourselves and the council. Great job - all our new frontage makes the house look like a new home.

5 out of 5

Windows & Doors Denholm
Tony Lockey – 17th Aug 2017

We have never lived in a property with double glazing. It has been on our wish list for our current home since we moved in 17years ago. So, when the opportunity arose that allowed us to enquire about getting the doors and windows double glazed we phoned Mitchell Glass as we wanted local tradesmen. It proved to have been the right choice. The staff have all been brilliant from start to finish. Cannot fault anything and Mitchell Glass dealt with the planning permission as we live in a conservation area which made the whole painless! We love our windows and doors, the house has had new life breathed into it whilst retaining its Victorian roots. Having two youngsters with complex additional needs the windows have provided peace of mind with regards to their safety, no need to nail the windows shut!

4.45 out of 5

Windows & Doors Ancrum
Breige Harvey – 16th Aug 2017

New Irish oak up can Windows an doors throughout. From our first contact to the day the job was finished all of Mitcell glass tradesmen were polite, efficient and punctual. The quality of the windows and doors are very good and I have no hesitation in recommending them to anyone.

4.6 out of 5

Windows & Doors Ormiston
James Hay – 16th Aug 2017
4.4 out of 5

Windows & Doors Edinburgh
John Forrest – 6th Jun 2017
4.95 out of 5

Windows & Doors Galashiels
James Smith – 16th May 2017

Great job

5 out of 5

Windows & Doors Selkirk
Eric Johnstone – 5th May 2017

Excellent work, good quality products and completed on time as promised.

4.9 out of 5

Windows & Doors Selkirk
Mr and Mrs Gowtait – 4th May 2017

excellent job, start to finish

4.75 out of 5

Windows & Doors Lauder
Stanley Gryczka – 19th Apr 2017

My old cottage is listed and so I was very restricted in what I could do regarding replacement windows. Ian was marvellous and discussed all options with me. He listened to me and answered all my queries. His advice and guidance was a great comfort and the solution we came up with has been unbelievably successful and has transformed the comfort levels in my home. I was very concerned about making the right decision and he gave me total reassurance. The lads who came to fit the windows (in the most appalling weather conditions) were super polite, efficient and tidy. Everybody at the company - from the girl answering the phone, through the sales team, fitters and accounts lady were a delight to deal with. I am thoroughly satisfied with the quality of the goods and the results. I wouldn't consider going to anyone else and I only wish that their standard of customer service was shared by other trades in the locality. It's all about good communication and doing what you say you are going to do and that's what Mitchells have off to a fine art.

5 out of 5

Windows & Doors Stichill, Kelso
Nettle Bruce – 16th Apr 2017
4.15 out of 5

Windows & Doors Galashiels
L.Whittaker – 13th Mar 2017
4.4 out of 5

Windows & Doors Chirnside
Mr and Mrs I Brown – 1st Mar 2017
4.95 out of 5

Windows & Doors Kelso
John Inglis – 27th Feb 2017

Very good service, extremely happy.

4.9 out of 5

Windows & Doors Edinburgh
Sue Harkins – 27th Feb 2017

Great improvement

4.8 out of 5

Windows & Doors Temple, Gorebridge
Mrs kathleen A Laidlaw – 27th Feb 2017

Very good customer care and after sales care. Installers very good.

4.7 out of 5

Windows & Doors Galashiels
Pradeep Jackson – 27th Feb 2017

We have had replacement French doors and replacement dormer windows fitted and both times the project was carried out on budget and on time. The workmanship is superb and when the jobs were finished the site was left spotless, you wouldn't have known anybody had been on site. Very happy with whole experience with the company and indeed when funds permit we will be replacing the front external door.

4.5 out of 5

Windows & Doors Earlston
David Myles Wheatley – 18th Feb 2017

excellent service all done on line with no pushy salesmen

4.45 out of 5

Windows & Doors Edinburgh
June Fraser – 17th Feb 2017

From start to finish I could not be more delighted with product & staff who dealt with the purchase & installation of my new front door. Every person involved has turned up early for their appointments & the door was ready & fitted about 2 weeks before I had expected the job to be completed. I have 28 years in Aftersales experience & know a thing or two about customer service, the Mitchell's team are marvellous. Please let them know from me.

5 out of 5

Windows & Doors Newtown St Boswells
moireen anne anderson – 17th Feb 2017

Really happy we chose to go local and use Mitchell Glass. Great product and super service.

4.9 out of 5

Windows & Doors Chirnside, Duns
Paul Jess – 28th Jan 2017
3.95 out of 5

Windows & Doors Peebles
John Logan – 24th Jan 2017
3.95 out of 5

Windows & Doors Peebles
John Logan – 24th Jan 2017

This was the best company and products I have had the pleasure of doing business with for a long time. The fantastic answer gradings are all well deserved. Can't rate them highly enough in every way. We had a porch windows and doors. Excellent service cleanest and tidiest of workmen, flexible schedule, accommodating staff. A joy!

5 out of 5

Windows & Doors Gordon
Dr J Robson – 24th Jan 2017

Very happy, but surprised that some of the windows supplied had to have the glazing inserted by the fitters rather than being fitted at source. The company was excellent throughout, the only delay being caused by the planning process, which is out of their control.

4.25 out of 5

Windows & Doors Tranent
Gareth Smith – 10th Jan 2017
4.95 out of 5

Windows & Doors Melrose
Karen Shakespeare – 20th Dec 2016

Mitchell Glass designed and built an outstanding glass balcony for me and have ben replacing windows around my home as required. From the first initial contact for a quotation through to the final fitting the service from all their staff is second to none. They listen carefully to your needs and are courteous, polite and friendly, nothing is too much for them. The are the "whole package" I cannot recommend them enough.

5 out of 5

Windows & Doors Dalkeith
Claire Illand – 24th Nov 2016

Excellent service from all staff, friendly but professional throughout. Have used Mitchell's before and appreciate their approach and products, no hard sell or hours being bombarded with "special offers"!! Delighted with new Windows and doors, would recommend Mitchell's to others.

4.25 out of 5

Windows & Doors Heriot
Iain Dun – 27th Oct 2016

A very professional company to deal with. Much more professional than the so called market leaders of Everest and Anglian windows. The sales person did not pressure their products and service on you. All the fitters were very polite and hard working. Excellent quality of service and products provided at a reasonable price.

4.95 out of 5

Windows & Doors Newtown St. Boswells
Neil Dewar – 24th Oct 2016

Great overall service and superb product

4.45 out of 5

Conservatory / Orangery Clowes
Jill – 17th Oct 2016

This company have done quite a number of jobs on my home. I find them friendly and helpful. When windows and doors were installed I didn't have to do any re-decorating as the finish was so neat. The only problems I have had were with sub-contracted builders on a big job. Mitchell's tradesmen without exception were polite, deligent and proficient.

4.6 out of 5

Windows & Doors Bonnyrigg
Dr Kirstine Oswald – 7th Oct 2016
4.95 out of 5

Windows & Doors Selkirk
H Rogan – 22nd Sep 2016

Very impressed with Mitchells Have used them in the past and would certainly use them again.

4.2 out of 5

Windows & Doors Stow
Jim Duncan – 19th Sep 2016

Great Service!

4.7 out of 5

Melrose
Jill Clowes – 19th Sep 2016

new front and rear door fitted.everything very good.had to get 2 call backs for minor adjustments and a new lock barrel after doors had settled

4.25 out of 5

Windows & Doors Innerleithen
stephen hawkins – 14th Sep 2016

We had a fantastic team from start to finish. Couldn't recommend highly enough. We are over the moon with the work and installation. Previous to this project we had Mitchell Glass supply only Windows and door for our extension. Their workmanship is second to none. Overall exceptional company. Fantastic salesman and team of installers. They were so good and cleaned up after themselves. Would highly recommend. If anyone wished to contact us to view we would be happy to show you our doors and windows. Thanks again.

5 out of 5

Windows & Doors St.boswells
Helen Kirkland – 1st Sep 2016

Excellent company and staff so friendly and very helpful and very caring company. No mess in home and you did not know that your new Windows had been done. They were very punctual and workmanship too.

5 out of 5

Windows & Doors Peebles
Brian McKenzie – 23rd Aug 2016
4.9 out of 5

Windows & Doors Kincardine
Mrs Ann Walls – 19th Aug 2016

Very happy with the end result. Everything went to plan and schedule.

4 out of 5

Conservatory / Orangery Selkirk
IAN CLAPPERTON – 8th Aug 2016
4.2 out of 5

Windows & Doors Easton
Colin – 5th Jul 2016
4.1 out of 5

Windows & Doors Hawick
Iain Crawford – 29th Jun 2016
3.3 out of 5

Windows & Doors Selkirk
James N. Dundas – 17th May 2016

Excellent advice prior to an equally high standard of completion. Work done so well in very poor weather conditions.

5 out of 5

Windows & Doors Galashiels
Mrs Wendy Binnie – 10th May 2016

We originally contacted Mitchell Glass for a quotation to fit a glass balcony to our home. They provided an excellent service in terms of cost and installation. We have since been slowly renewing our windows as each room needs decorating.and on each occasion they have again provided us with excellent costs and services. I would highly recommend them.

4.75 out of 5

Windows & Doors Dalkeith
Claire Illand – 26th Apr 2016

The work on our windows and doors was of an exceptional standard. The house was left immaculate and the follow up call to check that everything was fine was much appreciated. Mitchells is a very professional company and I wouldn't hesitate to recommend them to anyone

4.75 out of 5

Windows & Doors Heriot
dawn kibble – 26th Apr 2016

Installers prompt and efficient. Cleared up well after the work.

4.5 out of 5

Windows & Doors Tweedbank
Robinson – 27th Oct 2015

Installer was very impressive with work rate, quality of work and protection of floor finishes. Also very courteous.

4.5 out of 5

Windows & Doors Melrose
Green – 10th Oct 2015

Satisfied by previous installation from yourselves. Very pleased with competent way in which my request was handled. The installation team were perfect with every consideration given to providing excellent service. Installation was performed carefully and with every attention to detail. They ensured that everything was left clean after each stage of the work and I recommend them highly.

5 out of 5

Windows & Doors Galashiels
Anderson – 22nd Nov 2015

A nice friendly installation team.

4 out of 5

Windows & Doors Kelso
Middleton – 15th Nov 2015

Very, very pleased. Work carried out to high standard. Very, very tidy. Great workers. Thanks so much!

5 out of 5

Windows & Doors Walkerburn
Little – 12th Nov 2015

I thought the whole service was generally excellent. Salesman was helpful, friendly and professional without being too pushy. Fitters were also professional and efficient.

4.5 out of 5

Windows & Doors Ancrum
Flannery – 17th Nov 2015

Previous work done for us in 1990 – 10/10. Excellent service from start to finish. Cannot fault you at all.

5 out of 5

Windows & Doors Tweedmouth
Smith – 29th Nov 2015

We were particularly impressed with the workmanship and the work ethic of all the staff.

4.5 out of 5

Conservatory / Orangery Gordon
Harrison – 27th Apr 2015

Very pleased with installation and outcome. Thanks particularly to Tom and the others involved in the installation which went smoothly.

4 out of 5

Conservatory / Orangery Edinburgh
Garden – 27th Jun 2015

We are very pleased with the work. All the people involved with the fitting were great – they done a good job. We are glad we used your company. Should we need anything else done we will be contacting you.

5 out of 5

Conservatory / Orangery Leitholm
Castle – 27th Jul 2015
4.95 out of 5

Windows & Doors Galashiels
Ian W Purvis – 14th Mar 2014
4.8 out of 5

Windows & Doors Melrose
Mr Murray Douglas – 11th Mar 2014

Excellent company and would be happy to recommend them to anybody. Great workman, polite, tidy and hard working.

4.45 out of 5

Conservatory / Orangery Edinburgh
Tony Bertorelli – 2nd Mar 2014

amazing family led company. felt I could fully trust them. finishing joinery and plastering not quite up to our usual tradesman standard but no complaints.

4.9 out of 5

Conservatory / Orangery Kelso
lynn thomson – 26th Feb 2014

Very pleased with our new Windows and front door. Workmen where very good, always clearing up and always made sure that our daughters rooms where all clean and tools away before they came home from School. Even when we found fault with one of the window's this was dealt with very quick

5 out of 5

Windows & Doors Chirnside
Emma Anderson – 26th Feb 2014
4.95 out of 5

Windows & Doors Duns
Alexander Don – 26th Feb 2014

No complaints Thanks

5 out of 5

Windows & Doors Selkirk
shirley sturt – 26th Feb 2014
4.7 out of 5

Windows & Doors Kelso
Peter A Gardner – 2nd Dec 2013
4.9 out of 5

Windows & Doors Galashies
Christine Morag Keddie – 2nd Dec 2013
4.1 out of 5

Conservatory / Orangery Earlston
William Douglas – 2nd Dec 2013

I have used Mitchell Glass over the past 10 years to replace all the windows and doors. I initially chose them because of a recommendation which I then researched online. Their staff are professional, trustworthy and there have been no problems with any of the projects. I would be very happy to recommend them. James O'Leary

5 out of 5

Windows & Doors Ashkirk
James O'Leary – 1st Dec 2013

Mitchells have always given excellent service from start to finish. I have NO hesitation in recommending this company! R.Stewart.

4.95 out of 5

Windows & Doors Jedburgh
Rosemarie Stewart – 27th Nov 2013

I prefer dealing with a local firm where there is no 'national company pressurisation'! Please, no further telephone sales.

4.25 out of 5

Windows & Doors Duns
Mona Edgar – 27th Nov 2013

We are pleased with the products and workmanship.

4.45 out of 5

Windows & Doors Galashiels
Mrs A Hood – 26th Nov 2013
4.05 out of 5

Windows & Doors Kelso
Robin Brydon – 24th Nov 2013

Extremely pleased with our Conservatory and have been using it almost every day since installation

5 out of 5

Conservatory / Orangery Lauder
Richard Endersby – 21st Nov 2013

Very quick and tidy. On time. Good follow up. House much warmer and windows, with grained finish, look just like wood . Very satisfied customer .

4.25 out of 5

Windows & Doors St.boswells
Michael Blacklock – 20th Nov 2013

From the start to the finish of our replacement windows the staff were fantastic. Never before have we had such polite and tidy workers. The completed job looks terrific, I guess you can work out we were over the moon with our new look bungalow.

4.95 out of 5

Windows & Doors Selkirk
Ronald Nichol – 20th Nov 2013

Our overall experience with Mitchells was very positive. There were no high pressure sales techniques involved , just simple, honest assessments of the work required. The staff were all well mannered, sociable, punctual and got on with their jobs without any undue fuss or bother.

4.7 out of 5

Windows & Doors Haddington
Jean Inglis – 20th Nov 2013

Very friendly and extremely efficient service. They came on time every day and their workmanship was brilliant. Nothing was too much for them. Highly recommended!

5 out of 5

Conservatory / Orangery Hawick
William Atkins – 20th Nov 2013

FOR THE SECOND TIME, I HAD A WINDOW ENLARGED TO PROVIDE A BETTER VIEW OF THE REAR GARDEN. THE END PRODUCT IS GREAT, ALBEIT THE PROCESS WASN'T QUITE AS SMOOTH AS THE FIRST TIME. THE SALES REP WAS HIGHLY PROFESSIONAL AND VERY REASSURING. THE QUALITY OF THE WINDOW AND THE WORKMANSHIP OF THE SURROUND IS SUPERB - I AM GLAD I HAD IT DONE.

4.45 out of 5

Windows & Doors Melrose
MICHELLE STRONG – 20th Nov 2013

I wanted the best and in most of the areas that is what we received, no one is absolutely perfect although we all aspire to be, I have to say this came close!

4.8 out of 5

Windows & Doors St. Boswells, Melrose
Margaret Simpson MBE – 19th Nov 2013

A great company to work with. Informative, great communication, brilliant installation teams. Workmanship is first class and all members of the team from initial enquiry to completion are a credit to the company. I would not hesitate to recommend the company.

5 out of 5

Windows & Doors Stow
Chris Clark – 19th Nov 2013

All excellent.

4.95 out of 5

Windows & Doors Earlston
E.R Lewis – 23rd Oct 2013
4.7 out of 5

Windows & Doors Peebles
Alan Urquhart – 17th Oct 2013

The new windows are most satisfactory. The work was done very quickly and everything was cleaned up very well.

5 out of 5

Windows & Doors Melrose
Margaret Elizabeth Paterson – 17th Oct 2013
4.9 out of 5

Windows & Doors Kelso
John Inglis – 16th Oct 2013

Really impressed with service and product. I would, and have, recommended them.

4.95 out of 5

Windows & Doors Thornhill
Emma Munday – 16th Oct 2013

The fitters were amazing; really personable and efficient; very tidy and the work is wonderful. Everyone in my street has commented on them and also some of the work had to be carried out when I was at work and the neighbours commented that the team were quiet and industrious. Totally happy with the work and so impressed with the product quality and finish.

4.6 out of 5

Windows & Doors Edinburgh
Rachael Watson – 12th Oct 2013

Amazing customer service. Lewis was a great point of contact. He went above and beyond what we expected from a glass company, for example coming out to the house out of business hours to suit us and also opening the showroom especially for us to view products. He also arranged for a local frosting/film company to put film on windows for extra privacy. The price was also extremely competitive but we went with Mitchells as the service was exceptional.

5 out of 5

Windows & Doors East Lothian
Emma Wharton – 10th Oct 2013

Amazing customer service. Lewis was a great point of contact. He went above and beyond what we expected from a glass company, for example coming out to the house out of business hours to suit us and also opening the showroom especially for us to view products. He also arranged for a local frosting/film company to put film on windows for extra privacy. The price was also extremely competitive but we went with Mitchells as the service was exceptional.

5 out of 5

Windows & Doors East Lothian
Emma Wharton – 10th Oct 2013

The initial contact with Mitchell Glass was very positive. The salesman understood our wishes perfectly and gave us confidence in the firm. The fitters were very conscientious, helpful and pleasant and arrived on time and left each evening after completing a good days work and could certainly be recommended as they were an asset to the company. The quality of work was excellent and was completed exactly as we had been told, which enabled us to make further arrangements on the project. My wife and I were delighted that we chose Mitchell Glass and would be very happy to recommend them.

4.8 out of 5

Peebles
William Crozier – 9th Oct 2013
4.65 out of 5

Windows & Doors Galashiels
J Jepson – 24th Jun 2013

Excellent products.

5 out of 5

Windows & Doors Chirnside
Michael Tucker – 14th Jun 2013

First class service and product.

4.9 out of 5

Windows & Doors Kelso
John Inglis – 14th Jun 2013

I cannot say how pleased we were with the men who did the work & oversaw any alteration required. When they said they would come at a certain time , yes they were there, only stopped for lunch half hour then when I served them coffee they worked through drinking, amazing to see how they didn't take advantage of us which we have experienced in the past with other workmen. They were very tidy always swept up every day & took their rubbish away with them. With regards to the Company, we have used them in the past so there was no thought about asking them again to work for us, we knew their standards which are excellent.

5 out of 5

Conservatory / Orangery Reston
Mrs Norma McLachlan – 8th Jun 2013

The hiccup was caused by 3 (out of 8 panes for 2 windows) being broken in transit on arrival; otherwise your scores would be higher.

4.3 out of 5

Windows & Doors Loanhead
Mike Harrison – 7th Jun 2013

Very happy with the design and quality of the conservatory. Build went quite smoothly and quickly. A couple of things that were agreed upon at the surveying phase were not carried forward to the builders/installation team. One of these was rectified, the other couldn't be. That was the only negative aspect of an otherwise successful build. This seemed to be a communication problem: things not being added to the relevant job sheets.

4.6 out of 5

Conservatory / Orangery Galashiels
James Pritchard – 7th Jun 2013

The whole team was a joy to work with, nothing was any trouble and the after sales follow up has been good too. My friends and family could not believe what a neat job they had done and I have had many compliments from neighbours about my new front door. I would definitely use the company again.

4.8 out of 5

Windows & Doors Galashiels
anne revels – 6th Jun 2013

I had a new composite door fitted in March. From start to finish the whole project went.without a hitch . Ian our initial advisor was most helpful, he explained everything and we were not made to feel under any pressure. Surveyor was punctual and most informative. The two men who came to fit the door were, brilliant Well mannered, and very polite, Lee and Kevin. I would not hesitate to recommend Mitchells Glass for any project. A first class service from a local company. Well Done.

4.85 out of 5

Windows & Doors Galashiels
Mr Derek Bertham – 6th Jun 2013

INITIALLY HAD TEN WINDOWS REPLACED,BUT THOUGHT THE OVERALL QUALITY OF THE COMPANY,FROM SALES TO INSTALLERS AND SURVEYOR,WERE SO GOOD,WE ALSO GOT FRENCH DOORS INSTALLED!WE KNOW FROM EXPERIENCE THAT PRICE SHOULD NOT BE THE DECIDING FACTOR!

4.8 out of 5

Windows & Doors Edinburgh
ALASTAIR GILSTON – 6th Jun 2013

we were initially delighted with the products and standard of service from Mitchells. Since installation in January, however several issues have arisen leading to 3 follow up visits to date; the front door is warped and to be replaced.

4.05 out of 5

Windows & Doors Jedburgh
Mr & Mrs M. Frost – 22nd Apr 2013

Had large French doors installed. Fair price and very good customer experience. Installation went well, finishing off the Job took a little longer than it should but we still had the use of the doors in that time. Would certainly recommend them.

4.55 out of 5

Windows & Doors Lauder
Mark Kelly – 21st Apr 2013
4.8 out of 5

Windows & Doors Duns
Mr John A Wilson – 19th Apr 2013

from start to finish we received excellent service with excellent products will continue to use in future as we have done over the last 30 years d. bates

5 out of 5

Windows & Doors Duns
derek bates – 13th Apr 2013

Three out of four window cracked or scratched when they arrived to fit them; half a day's delay while these were replaced from Liverpool.

3.9 out of 5

Windows & Doors Loanhead
Mike Harrison – 13th Apr 2013
5 out of 5

Windows & Doors Selkirk
Mrs Mary Brown – 9th Apr 2013

Excellent courteous service. Detailed explanation. No pressure to buy. Tidy workmanship. On time. No after concerns.

4.9 out of 5

Windows & Doors Edinburgh
Carol Crowther – 5th Mar 2013

Very pleased with the quality of the door and workmanship. However, I do find it difficult to lock.

4.95 out of 5

Windows & Doors St Boswells
Sheila Macnab – 18th Feb 2013

Superb advice, service, workmanship and product. After-sales adjustments required to front door were attended to promptly.

4.95 out of 5

Windows & Doors Jedburgh
Mr Michael Frost – 18th Feb 2013
5 out of 5

Windows & Doors Selkirk
Brian Stewart Macpherson – 18th Feb 2013

Excellent service from start to finish

4.75 out of 5

Windows & Doors Crowborough
Ruth Clark – 18th Feb 2013

From the initial enquiry to the completion of the work, everything was carried out to a very high standard.

5 out of 5

Windows & Doors Galashiels
Alexander Sinclair McDougall – 14th Feb 2013
4.95 out of 5

Windows & Doors Tweedbank
Henry Power – 13th Feb 2013
4.85 out of 5

Windows & Doors Melrose
Roger Wardman – 13th Feb 2013

The windows were the third stage in a refurbishment of doors and windows carried out by Mitchells over the last 18 months. All of the windows and doors are excellent quality and we are very pleased. Everything was done very professionally and on time.

4.5 out of 5

Windows & Doors Selkirk
Warwick Shaw – 25th Jan 2013
4.15 out of 5

Conservatory / Orangery Edinburgh
Nora Mogey – 24th Jan 2013

Vey satisfied with both windows and service

4.95 out of 5

Windows & Doors Ettrickbridge, Selkirk
David Hutton – 16th Dec 2012

The second time I have used this company (they were so good the first time) and they didn't disappoint. First class job and I would highly recommend them anytime.

4.6 out of 5

Windows & Doors Peebles
Neil MacIntyre – 12th Dec 2012
5 out of 5

Conservatory / Orangery Peebles
Wendy Wells – 12th Dec 2012

Overall very good. Although three pieces of glazing arrived with glazing bar going the wrong direction. Two off which were replaced in days, have waited 3 weeks and still no sign of the other and no phone call to say what is happening. Would still recommend if someone was to ask.

4.15 out of 5

Windows & Doors Duns
Mr William Pate – 26th Nov 2012

The employees of Mitchell's were excellent advocates for Mitchell's. Their workmanship was exemplary, they were pleasant, helpful, mannerly. They would start work on the dot at 8am despite coming from Galasheils, they left the job tidy every night and nothing was a problem for them. If every workman was as good as Mitchell's were it would be a pleasure to get more work done.

4.95 out of 5

Windows & Doors Edinburgh
Robert Howden – 26th Nov 2012

Our 2nd experience with Mitchells. We went back to them because of the great job they did. We shopped around this time and no one touched Mitchells on service and price.

5 out of 5

Windows & Doors Galashiels
Charles Paul Davies – 23rd Nov 2012
4.95 out of 5

Windows & Doors Peebles
Simon O'Boyle – 22nd Nov 2012

Excellent service and they made sure all the work was done to fit in with my hip replacement operation even though the timescales were short. I am now at home convalescing and enjoying my cosy new doors.

4.85 out of 5

Windows & Doors Earlston
Beth Duff – 22nd Nov 2012

A great job well done

4.9 out of 5

Windows & Doors Duns
James Blackie – 22nd Nov 2012

Still waiting on the silicone problem to be sorted

4.3 out of 5

Windows & Doors Mid Calder
Broderick Crawford – 22nd Nov 2012

A first class job from start to finish, and an excellent product (coloured double glazing).

4.95 out of 5

Windows & Doors Edinburgh
Stephen Hamilton – 22nd Nov 2012

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