CUSTOMER REVIEWS

98% of customers would recommend Mitchell Glass to their family and friends. We’re incredibly proud of this fact and its testament to the work and quality of the services we provide.
  • 16 May 2022
    Very professional and friendly. Always turned up when they said they would. Final job completed to a very high standard
    Mr Scott
    Reviewed for
    DoorsWindows
  • 18 Apr 2022
    Mitchell Glass had installed windows in a house in our village and we were impressed with their work. Years later we remembered this and contacted them for a new back door. Really delighted with the work and it has made a great difference to our kitchen. I highly recommend Mitchell Glass.
    Mrs Florquin
    Reviewed for
    Doors
  • 01 Apr 2022
    The work was excellent, sales and info from the office most professional. I am extremely pleased with the work done and the end result. Praise to Toby and team for the work on-site. Superb.
    Mrs Taylor
    Reviewed for
    Conservatory
  • 19 Nov 2020
    Difficult job as building on existing old foundation. Worked through very poor weather. Very good.
    David Watson
    Reviewed for
    Conservatory
  • 09 Oct 2020
    Fantastic workman ship, fitters extremely down to earth, friendly yet fully professional
    Kelly Brown
    Reviewed for
    DoorsWindows
  • 24 Sep 2020
    Very smooth process, always prompt replies to any questions. Delighted with our new windows are door. Thank you.
    Mary Traynor
    Reviewed for
    DoorsWindows
  • 22 Sep 2020
    Altogether a great experience getting a new front door and patio doors from Mitchell's Glass. The communication and organisation was excellent. The fitters were very friendly, considerate, on time and detailed in their work. A slight improvement was needed and was dealt with very quickly. Even though we all had to wait due to covid, once it was possible again, everything was reorganised and carried on as before. Really pleased with the work. Thank you.
    Jennifer Redfern
    Reviewed for
    DoorsWindows
  • 28 Aug 2020
    We are highly delighted with our sunroom it is very smart and it is comfortable and wish we had done it years ago.
    James Fisher
    Reviewed for
    DoorsWindows
  • 18 Jun 2020
    Kevin and Stephen were very professional and friendly. Very pleased with workmanship.
    Mr W Swann
    Reviewed for
    DoorsWindows
  • 11 Mar 2020
    Excellent service and product
    Caroline Burgess Blake
    Reviewed for
    DoorsWindows
  • 01 Mar 2020
    Delighted with the finish of our windows and doors. Installation. Went to plan and workmen were excellent
    Gavin McQuilllan
    Reviewed for
    DoorsWindows
  • 24 Feb 2020
    We have used Mitchell (Glass) Limited previously for a front and patio doors and the whole experience has been excellent. We got the same high quality service for our windows and would happily recommend them to anyone.
    Mike McGuire
    Reviewed for
    DoorsWindows
  • 19 Feb 2020
    We are returning customers due to our complete satisfaction with our original purchase 3 years ago. We have now replaced our windows, front door and patio doors and both experiences have been flawless and professional. I am sure there must be other companies who would provide a lower price product but we are delighted with our purchase and the value for money. The workmen who came were efficient, prompt and tidy. There was no fuss or disruption and the finished job looks great and has improved our insulation over our older windows. I'm delighted that we don't have to think about future maintenance too. I would definitely use Mitchell Glass again and will have no hesitation in recommending them to friends and family. Because it is a family company the whole service is just so much more personal.
    Paul Jess
    Reviewed for
    DoorsWindows
  • 19 Feb 2020
    Excellent services. Very professional.
    Gabriel Astelian
    Reviewed for
    DoorsWindows
  • 10 Feb 2020
    Very satisfied.
    Mrs Sandra White
    Reviewed for
    DoorsWindows
  • 04 Feb 2020
    The salesman at Mitchells was very friendly and welcoming and also very knowledgeable of the product and able to advise us and answer all questions clearly. He was also straightforward and honest - no sales ‘pitch’ - which was greatly appreciated. The fitters were friendly, polite and punctual and completed both days of work surprisingly quickly and efficiently. The new doors look really lovely and we are very pleased to have chosen Mitchells to supply and fit them for us. My overall experience is that the company is ‘First Class’ and we will definitely recommend them to others and choose them again for future projects.
    DEBORAH STEWART
    Reviewed for
    DoorsWindows
  • 03 Feb 2020
    Whilst the whole service and products have been great I am particularly grateful to the fitters. They explained everything when asked and perhaps more importantly they located three minor issues which they reported and had remedied quickly and efficiently. It was a no-stress experience on our behalf and we're really happy with the end result.
    Owen JOiner
    Reviewed for
    DoorsWindows
  • 29 Jan 2020
    Great people and very helpful.
    Mrs Frances Murray
    Reviewed for
    DoorsWindows
  • 29 Jan 2020
    Good service.
    Mr John Bray
    Reviewed for
    DoorsWindows
  • 18 Jan 2020
    Very pleased from start to finish and customer support is excellent. Thoroughly recommended.
    Andrew Tuft
    Reviewed for
    DoorsWindows
  • 18 Jan 2020
    Excellent service and stress free from start to finish! New windows are a great improvement to our home.
    Morna Russell
    Reviewed for
    DoorsWindows
  • 10 Jan 2020
    So happy with our new windows and door from Mitchell Glass. Professional, efficient and so tidy. You wouldn’t even know they had been there. Can’t recommend highly enough
    Fiona Booth
    Reviewed for
    DoorsWindows
  • 10 Jan 2020
    From begining to the end I can't praise everybody enough. Friendly, efficient, kind so tidy and the workmanship excellent. I have highly recommended Mitchell Glass to friends and neighbour's.
    Jane Latimer
    Reviewed for
    DoorsWindows
  • 02 Jan 2020
    Janis Aliane
    Reviewed for
    DoorsWindows
  • 20 Dec 2019
    From initial contact to final acceptance the process went really well. We are delighted with the new doors and with Mitchell Glass for the professional way they dealt with us throughout
    Neil R Combe
    Reviewed for
    DoorsWindows
  • 16 Dec 2019
    Service from start to finish was excellent, Fitters were polite,skilled and very tidy.???? Will definitely be using Mitchell's glass in the future . Delighted with our new door and window .
    Jacqueline Whoriskey
    Reviewed for
    DoorsWindows
  • 16 Dec 2019
    Good fitting, no condensation.
    Vivian Hazel Webster
    Reviewed for
    DoorsWindows
  • 26 Nov 2019
    Bit of a problem with initial fit (new employee apparently) however have always felt it’s HOW a firm deals with a problem that arises which counts for a lot ...and I couldn’t fault this at all, from 1st conversation about issue to completion of work. Excellent team were sent to resolve those issues and we’re very pleased with it all now.k
    Margaret Girrity
    Reviewed for
    DoorsWindows
  • 22 Nov 2019
    Very happy with our windows
    Monique Sinclair
    Reviewed for
    DoorsWindows
  • 21 Nov 2019
    Mitchell Glass staff are professional and everything in details. Thanks
    Kelvin Choo
    Reviewed for
    DoorsWindows
  • 22 Oct 2019
    Delighted with finished product though the delay in starting was very disappointing and not communicated to the customer. Installers were excellent.
    Stuart Dale
    Reviewed for
    ConservatoryOrangery
  • 08 Oct 2019
    Staff very helpful and good manners.A slight hic up at the beginning but soon sorted out. Work was done very satisfactory and after a slight leak which was sorted the same day very pleased with my new door. Good experience with company.
    Elizabeth Deans
    Reviewed for
    DoorsWindows
  • 19 Jul 2019
    Excellent work. Delighted with the attention paid by installers and sales managers.
    Mrs Jane Atkinson
    Reviewed for
    DoorsWindows
  • 16 Jul 2019
    Triple Glazing. No condensation.
    Vivian Webster
    Reviewed for
    DoorsWindows
  • 15 Jul 2019
    I chose Mitchell glass because I am in the building trade and have seen their workmanship .very good
    david rusnak
    Reviewed for
    DoorsWindows
  • 09 Jul 2019
    Mike Anderson
    Reviewed for
    DoorsWindows
  • 20 Jun 2019
    Mr & Mrs Murray
    Reviewed for
    DoorsWindows
  • 19 Jun 2019
    We have had two sets of French doors and also a window replaced and we are very happy with all the work that has been carried out. The initial contact and the measuring up was also done in a professional manner
    Robert Stevens
    Reviewed for
    DoorsWindows
  • 18 Jun 2019
    An excellent experience. Everything was delivered and fitted on time with no hidden extras. Workman was very professional, well mannered and helpful.
    Lorraine Kemp
    Reviewed for
    DoorsWindows
  • 17 Jun 2019
    Very polite staff. Prompt service when adjustments had to be made after installation.
    Marilyn Smith
    Reviewed for
    DoorsWindows
  • 20 Feb 2018
    Mrs J Welson
    Reviewed for
    DoorsWindows
  • 20 Feb 2018
    Ian Miller
    Reviewed for
    DoorsWindows
  • 16 Feb 2018
    Happy with the high quality of the products used. Sales was very good. Workmanship was also very good, the men were very considerate, friendly and thoughtful. An excellent team.. One or two little snagging items were dealt with very quickly and efficiently. I'm very happy with the improvement to the look and comfort of my house.
    MICHAELLE BURNS-GREIG
    Reviewed for
    DoorsWindows
  • 16 Feb 2018
    A most reliable and efficient local company.
    Linda McGee
    Reviewed for
    DoorsWindows
  • 14 Feb 2018
    We thought the installation team were wonderful. It was a pleasure to have them in the home. Friendly and efficient. This complemented quality of product - we are delighted!
    Stephen Fox
    Reviewed for
    DoorsWindows
  • 14 Feb 2018
    Russell Tait
    Reviewed for
    DoorsWindows
  • 13 Feb 2018
    Tom Cotter
    Reviewed for
    DoorsWindows
  • 13 Feb 2018
    First class installation
    George -Joan Douglas
    Reviewed for
    DoorsWindows
  • 13 Feb 2018
    Literally no problems from start to finish.
    Dr David Baird
    Reviewed for
    DoorsWindows
  • 13 Feb 2018
    I have used Mitchell Glass for replacement windows in two houses over the last 30 years and have always received a very excellent service and satisfaction.
    Trevor Austin
    Reviewed for
    DoorsWindows
  • 09 Feb 2018
    Jane Pearn
    Reviewed for
    DoorsWindows
  • 08 Feb 2018
    So pleased with the whole package and the workmanship was excellent. Towards the end of the process had one or two problems getting staff to return my calls but this did not deter from the overall standard of the experience. Now over 18 months since installation and more than happy with the conservatory. Mitchell Glass were not the cheapest quote but came well recommended and well worth the extra outlay
    Michael McFarlane
    Reviewed for
    ConservatoryOrangery
  • 08 Feb 2018
    Scott Wallace
    Reviewed for
    DoorsWindows
  • 07 Feb 2018
    Very happy with our door,would use Mitchell glass again,and highly recommend.
    Moira Doyle
    Reviewed for
    DoorsWindows
  • 06 Feb 2018
    The manners, expertise, punctuality and workmanship was second to none and I have already recommended them to friends who are about to embark upon renovations. I used another company to fit a front door and you could see a marked difference in all of the above. We need more windows in 2018 and I plan on using the same company
    sarah johnston
    Reviewed for
    DoorsWindows
  • 13 Nov 2017
    James Kerr
    Reviewed for
    DoorsWindows
  • 13 Nov 2017
    Peter Gumbrell
    Reviewed for
    DoorsWindows
  • 19 Oct 2017
    Although initial fitting ok door was faulty, beads cracked and door lock was not working so door and lock replaced but OK now!
    Robert Paterson
    Reviewed for
    DoorsWindows
  • 11 Oct 2017
    Mr and Mrs C. Pearson
    Reviewed for
    DoorsWindows
  • 28 Sep 2017
    Very happy with our new front door and when we need windows replaced we will most certainly go to Mitchell's for a quote
    Lesley Brown
    Reviewed for
    DoorsWindows
  • 13 Sep 2017
    Helen Webber
    Reviewed for
    DoorsWindows
  • 05 Sep 2017
    Jane Pearn
    Reviewed for
    DoorsWindows
  • 04 Sep 2017
    This was just the final windows, the others have been done over the last few years; so quick 'n' easy, no worries with any windows, everything fine, Thank you
    Mr T A Harris
    Reviewed for
    DoorsWindows
  • 02 Sep 2017
    Great staff. Polite , clean and tidy . I would thoroughly recommend Mitchel Glass to anyone looking for windows or doors
    Tom Smyth
    Reviewed for
    DoorsWindows
  • 31 Aug 2017
    Janet. N Bellamy
    Reviewed for
    DoorsWindows
  • 31 Aug 2017
    Have already told Mitchell how pleased I was with door + workmanship. Installers were great - as was help of office staff.
    Sheelagh Campbell
    Reviewed for
    DoorsWindows
  • 30 Aug 2017
    Niamh Laffan
    Reviewed for
    DoorsWindows
  • 25 Aug 2017
    The project was to replace a 25 year old timber conservatory with a new Conservatory/Sun room, slightly larger than the existing structure, with a solid roof. The initial meeting with the sales advisor was relaxed and very professional and we never felt under any pressure to opt for a quick decision, as compared to some other competitors we met. The design process gave us the opportunity to include our own thoughts and we were offered various options of structure/materials/finish to achieve the desired outcome and to meet our budget. We visited the showroom to view the products and this greatly helped in the decision making. We received regular copies of the project drawings with clear and helpful explanations of any changes. After the anticipated time period for local authority approval, work commenced on time and was a well organised and very tidy process. All staff involved were very polite and explained the ongoing work and advised when dust and noise could be expected. The site was left clean and tidy at the end of each working day. The completed project is everything we expected, the materials are of excellent quality and we are particularly pleased with the solid roof structure/finish which keeps our south facing building cool and comfortable during sunny days. We would have no hesitation in recommending Mitchell Glass to any prospective customers.
    Jim Morgan
    Reviewed for
    ConservatoryOrangery
  • 23 Aug 2017
    From start to finish service was impeccable. Salesman Ian Hislop very helpful. Installers were very efficient. Cleaned up every night when they finished work, no mess whatsoever. Could not have been more helpful if they tried. If I ever required glazing servicing in the future I would certainly have them back again.
    Jeanette Martin
    Reviewed for
    DoorsWindows
  • 22 Aug 2017
    This is the second occasion we have used Mitchells Glass to install doors and windows. There were issues with installation last time, i.e workmen using quality furniture as step ladders to install windows and the damage caused to paintwork in other areas of the house. One of the doors has since had to be replaced completely under guarantee, and still feel that when this happens due to poor quality a full 10 year guarantee should be issued with the new door at date of installation, and not just the remainder of the initial 10 year guarantee on the original door!!! After this experience we said we would never used Mitchells Glass again. Having looked at other installers in the area, we returned to have replacement doors fitted as we felt although slightly more expensive than their competitors, they were superior doors in quality, colour choice and fitments. On this occasion, we had different fitters and they could not have been more professional in the installation. We are thoroughly delighted with the new doors and they have totally transformed the look of the house. Would definitely recommend these fitters, just a pity they didn't install the doors and windows in our other house.
    Murray Douglas
    Reviewed for
    DoorsWindows
  • 17 Aug 2017
    Scott Wallace
    Reviewed for
    DoorsWindows
  • 17 Aug 2017
    The process of replacing our full set of windows in our 3 story house was done professionally and smoothly. The quality of the product we now have is outstanding. I was very impressed that during installation there was no fuss and the house was left very tidy. Because our house is listed we had worries about adding the windows we wanted, but Mitchells did all the hard work in sorting out the best options open to us with both ourselves and the council. Great job - all our new frontage makes the house look like a new home.
    Tony Lockey
    Reviewed for
    DoorsWindows
  • 16 Aug 2017
    We have never lived in a property with double glazing. It has been on our wish list for our current home since we moved in 17years ago. So, when the opportunity arose that allowed us to enquire about getting the doors and windows double glazed we phoned Mitchell Glass as we wanted local tradesmen. It proved to have been the right choice. The staff have all been brilliant from start to finish. Cannot fault anything and Mitchell Glass dealt with the planning permission as we live in a conservation area which made the whole painless! We love our windows and doors, the house has had new life breathed into it whilst retaining its Victorian roots. Having two youngsters with complex additional needs the windows have provided peace of mind with regards to their safety, no need to nail the windows shut!
    Breige Harvey
    Reviewed for
    DoorsWindows
  • 16 Aug 2017
    New Irish oak up can Windows an doors throughout. From our first contact to the day the job was finished all of Mitcell glass tradesmen were polite, efficient and punctual. The quality of the windows and doors are very good and I have no hesitation in recommending them to anyone.
    James Hay
    Reviewed for
    DoorsWindows
  • 06 Jun 2017
    John Forrest
    Reviewed for
    DoorsWindows

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